Common questions from UK SMEs
How quickly will I see results?
Initial improvements can often be delivered within 1 to 2 weeks, depending on the size and quality of your data. More complex dashboards, automation tools, or mapping projects usually take 3 to 4 weeks or longer, depending on the scope.
Do I need advanced technical skills to work with you?
No. We handle the technical side and deliver practical, easy-to-use solutions that your team can use confidently, without coding or specialist training.
Can you work with my existing Excel files?
Yes. We regularly improve existing Excel files, spreadsheets, and legacy data formats, helping clients get more value from the tools and processes they already use.
How much do your services cost?
We provide tailored, fixed-price proposals based on the scope and complexity of each project. After an initial consultation, we’ll send a clear quotation with no hidden fees or surprises.
Do you handle location or mapping data?
Yes. We work with QGIS and geospatial data for mapping, analysis, and location-based reporting where spatial insight can add real value to the project.
What are the next steps?
We usually start with a short discovery call to understand your goals and challenges. From there, we’ll send a proposal outlining the recommended approach, timeline, and pricing.
Can you help if our data is messy or incomplete?
Yes. We often work with messy, inconsistent, or incomplete data and help clients turn it into something clear, usable, and reliable.
Do you offer ongoing support after delivery?
Yes. We can provide follow-up support where needed, whether that means refinement, troubleshooting, or further development as your needs change.
Who do you typically work with?
We work with SMEs that need practical support with reporting, automation, data quality, and geospatial analysis, especially where internal resources are limited or stretched.
How do you handle data security and confidentiality?
We take data privacy very seriously. Before you share any files with us, we are happy to sign a Non-Disclosure Agreement (NDA). All client data is handled securely, used only for the agreed project scope, and never shared with third parties without permission.
Will I own the dashboards or tools you build for us?
Yes. Once the project has been completed and paid for, you will have full ownership of the dashboards, tools, or models we create for you, unless we agree otherwise in writing. There are no hidden licensing fees or surprise subscriptions from our side.
How much of my time will this project require?
Very little. We understand that SME owners and teams are busy, so after the initial discovery call and access to the data, we work independently and only come back to you when we need quick clarifications.